Workplace social support and work-family conflict: A meta-analysis clarifying the influence of general and work-family-specific supervisor and organizational support

Ellen Ernst Kossek, Shaun Pichler, Todd Bodner, Leslie Hammer

Research output: Contribution to journalArticle

428 Citations (Scopus)

Abstract

This article uses meta-analysis to develop a model integrating research on relationships between employee perceptions of general and work-family-specific supervisor and organizational support and work-family conflict. Drawing on 115 samples from 85 studies comprising 72,507 employees, we compared the relative influence of 4 types of workplace social support to work-family conflict: perceived organizational support (POS); supervisor support; perceived organizational work-family support, also known as family-supportive organizational perceptions (FSOP); and supervisor work-family support. Results show work-family-specific constructs of supervisor support and organization support are more strongly related to work-family conflict than general supervisor support and organization support, respectively. We then test a mediation model assessing the effects of all measures at once and show positive perceptions of general and work-family-specific supervisor indirectly relate to work-family conflict via organizational work-family support. These results demonstrate that work-family-specific support plays a central role in individuals' work-family conflict experiences.

Original languageEnglish (US)
Pages (from-to)289-313
Number of pages25
JournalPersonnel Psychology
Volume64
Issue number2
DOIs
StatePublished - Jun 2011
Externally publishedYes

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Social Work
Workplace
Social Support
Meta-Analysis
Conflict (Psychology)
Supervisor support
Organizational support
Meta-analysis
Social work
Social support
Work place
Work-family conflict
Work and family
Work-family
Organizations
Family support
Supervisors

ASJC Scopus subject areas

  • Applied Psychology
  • Organizational Behavior and Human Resource Management

Cite this

Workplace social support and work-family conflict : A meta-analysis clarifying the influence of general and work-family-specific supervisor and organizational support. / Kossek, Ellen Ernst; Pichler, Shaun; Bodner, Todd; Hammer, Leslie.

In: Personnel Psychology, Vol. 64, No. 2, 06.2011, p. 289-313.

Research output: Contribution to journalArticle

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