Workplace social support and work-family conflict: A meta-analysis clarifying the influence of general and work-family-specific supervisor and organizational support

Ellen Ernst Kossek, Shaun Pichler, Todd Bodner, Leslie B. Hammer

Research output: Contribution to journalArticle

502 Scopus citations

Abstract

This article uses meta-analysis to develop a model integrating research on relationships between employee perceptions of general and work-family-specific supervisor and organizational support and work-family conflict. Drawing on 115 samples from 85 studies comprising 72,507 employees, we compared the relative influence of 4 types of workplace social support to work-family conflict: perceived organizational support (POS); supervisor support; perceived organizational work-family support, also known as family-supportive organizational perceptions (FSOP); and supervisor work-family support. Results show work-family-specific constructs of supervisor support and organization support are more strongly related to work-family conflict than general supervisor support and organization support, respectively. We then test a mediation model assessing the effects of all measures at once and show positive perceptions of general and work-family-specific supervisor indirectly relate to work-family conflict via organizational work-family support. These results demonstrate that work-family-specific support plays a central role in individuals' work-family conflict experiences.

Original languageEnglish (US)
Pages (from-to)289-313
Number of pages25
JournalPersonnel Psychology
Volume64
Issue number2
DOIs
StatePublished - Jun 1 2011

ASJC Scopus subject areas

  • Applied Psychology
  • Organizational Behavior and Human Resource Management

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