Unintended errors with EHR-based result management: A case series

Thomas R. Yackel, Peter J. Embi

Research output: Contribution to journalArticlepeer-review

27 Scopus citations

Abstract

Test result management is an integral aspect of quality clinical care and a crucial part of the ambulatory medicine workflow. Correct and timely communication of results to a provider is the necessary first step in ambulatory result management and has been identified as a weakness in many paper-based systems. While electronic health records (EHRs) hold promise for improving the reliability of result management, the complexities involved make this a challenging task. Experience with test result management is reported, four new categories of result management errors identified are outlined, and solutions developed during a 2-year deployment of a commercial EHR are described. Recommendations for improving test result management with EHRs are then given.

Original languageEnglish (US)
Pages (from-to)104-107
Number of pages4
JournalJournal of the American Medical Informatics Association
Volume17
Issue number1
DOIs
StatePublished - Jan 2010

ASJC Scopus subject areas

  • Health Informatics

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