The evolving role of medical scribe: Variation and implications for organizational effectiveness and safety

Deborah V. Woodcock; Robert Pranaat; Karess Mcgrath; Joan Ash

doi:10.3233/978-1-61499-742-9-382

The evolving role of medical scribe: Variation and implications for organizational effectiveness and safety

Deborah V. Woodcock, Robert Pranaat, Karess Mcgrath, Joan Ash

Medical Informatics & Clinical Epidemiology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

3 Scopus citations

Abstract

Increasing use of medical scribes is an unintended consequence of electronic health record adoption in the U.S. The role of scribe is not universally defined, leading to variations in scribe training and operations, as well as questions about scribe efficiency, effectiveness, and safety. Studies published since 2009 have primarily focused on the financial aspects of scribe use, but no published studies have taken an organizational view of this phenomenon. This paper describes stakeholder perspectives on scribes working in outpatient settings within an urban tertiary academic medical center. It places factors associated with of scribe systems within an eight-dimension sociotechnical framework for evaluating health information technology, and discusses key aspects of those perspectives.

Original language	English (US)
Title of host publication	Building Capacity for Health Informatics in the Future
Publisher	IOS Press
Pages	382-388
Number of pages	7
Volume	234
ISBN (Electronic)	9781614997412
DOIs	https://doi.org/10.3233/978-1-61499-742-9-382
State	Published - 2017

Publication series

Name	Studies in Health Technology and Informatics
Volume	234
ISSN (Print)	09269630
ISSN (Electronic)	18798365

Keywords

communication
Electronic health record
medical scribe
patient safety
sociotechnical systems

ASJC Scopus subject areas

Biomedical Engineering
Health Informatics
Health Information Management

Access to Document

10.3233/978-1-61499-742-9-382

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The evolving role of medical scribe : Variation and implications for organizational effectiveness and safety. / Woodcock, Deborah V.; Pranaat, Robert; Mcgrath, Karess; Ash, Joan.

Building Capacity for Health Informatics in the Future. Vol. 234 IOS Press, 2017. p. 382-388 (Studies in Health Technology and Informatics; Vol. 234).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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