The evolving role of medical scribe: Variation and implications for organizational effectiveness and safety

Deborah V. Woodcock, Robert Pranaat, Karess Mcgrath, Joan Ash

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

Increasing use of medical scribes is an unintended consequence of electronic health record adoption in the U.S. The role of scribe is not universally defined, leading to variations in scribe training and operations, as well as questions about scribe efficiency, effectiveness, and safety. Studies published since 2009 have primarily focused on the financial aspects of scribe use, but no published studies have taken an organizational view of this phenomenon. This paper describes stakeholder perspectives on scribes working in outpatient settings within an urban tertiary academic medical center. It places factors associated with of scribe systems within an eight-dimension sociotechnical framework for evaluating health information technology, and discusses key aspects of those perspectives.

Original languageEnglish (US)
Title of host publicationBuilding Capacity for Health Informatics in the Future
PublisherIOS Press
Pages382-388
Number of pages7
Volume234
ISBN (Electronic)9781614997412
DOIs
StatePublished - 2017

Publication series

NameStudies in Health Technology and Informatics
Volume234
ISSN (Print)09269630
ISSN (Electronic)18798365

Keywords

  • communication
  • Electronic health record
  • medical scribe
  • patient safety
  • sociotechnical systems

ASJC Scopus subject areas

  • Biomedical Engineering
  • Health Informatics
  • Health Information Management

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  • Cite this

    Woodcock, D. V., Pranaat, R., Mcgrath, K., & Ash, J. (2017). The evolving role of medical scribe: Variation and implications for organizational effectiveness and safety. In Building Capacity for Health Informatics in the Future (Vol. 234, pp. 382-388). (Studies in Health Technology and Informatics; Vol. 234). IOS Press. https://doi.org/10.3233/978-1-61499-742-9-382