Protecting workers in the home care industry: workers’ experienced job demands, resource gaps, and benefits following a socially supportive intervention

Linda Mabry, Kelsey N. Parker, Sharon V. Thompson, Katrina M. Bettencourt, Afsara Haque, Kristy Luther Rhoten, Rob R. Wright, Jennifer A. Hess, Ryan Olson

Research output: Contribution to journalArticle

3 Scopus citations

Abstract

The Community of Practice and Safety Support (COMPASS) program is a peer-led group intervention for home care workers. In a randomized controlled trial, COMPASS significantly improved workers’ professional support networks and safety and health behaviors. However, quantitative findings failed to capture workers’ complex emotional, physical, and social experiences with job demands, resource limitations, and the intervention itself. Therefore, we conducted qualitative follow-up interviews with a sample of participants (n = 28) in the program. Results provided examples of unique physical and psychological demands, revealed stressful resource limitations (e.g., safety equipment access), and elucidated COMPASS’s role as a valuable resource.

Original languageEnglish (US)
Pages (from-to)259-276
Number of pages18
JournalHome Health Care Services Quarterly
Volume37
Issue number3
DOIs
StatePublished - Jul 3 2018

Keywords

  • Caregiving work issues
  • health promotion
  • home care
  • job demands
  • resources
  • safety
  • social support
  • well-being

ASJC Scopus subject areas

  • Health Policy
  • Community and Home Care
  • Public Health, Environmental and Occupational Health

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