Flexible workspace design and ergonomics training

Impacts on the psychosocial work environment, musculoskeletal health, and work effectiveness among knowledge workers

Michelle M. Robertson, Yueng-hsiang Huang, Michael J. O'Neill, Lawrence M. Schleifer

Research output: Contribution to journalArticle

60 Citations (Scopus)

Abstract

A macroergonomics intervention consisting of flexible workspace design and ergonomics training was conducted to examine the effects on psychosocial work environment, musculoskeletal health, and work effectiveness in a computer-based office setting. Knowledge workers were assigned to one of four conditions: flexible workspace (n=121), ergonomics training (n=92), flexible workspace+ergonomics training (n=31), and a no-intervention control (n=45). Outcome measures were collected 2 months prior to the intervention and 3 and 6 months post-intervention. Overall, the study results indicated positive, significant effects on the outcome variables for the two intervention groups compared to the control group, including work-related musculoskeletal discomfort, job control, environmental satisfaction, sense of community, ergonomic climate, communication and collaboration, and business process efficiency (time and costs). However, attrition of workers in the ergonomics training condition precluded an evaluation of the effects of this intervention. This study suggests that a macroergonomics intervention is effective among knowledge workers in office settings.

Original languageEnglish (US)
Pages (from-to)482-494
Number of pages13
JournalApplied Ergonomics
Volume39
Issue number4
DOIs
StatePublished - Jan 1 2008
Externally publishedYes

Fingerprint

Human Engineering
Ergonomics
work environment
ergonomics
Health
worker
health
Climate
group work
Communication
Outcome Assessment (Health Care)
Efficiency
Costs and Cost Analysis
Control Groups
climate
efficiency
Costs
Industry
communication
costs

Keywords

  • Business process efficiency
  • Musculoskeletal discomfort
  • Office ergonomics intervention

ASJC Scopus subject areas

  • Human Factors and Ergonomics
  • Physical Therapy, Sports Therapy and Rehabilitation

Cite this

Flexible workspace design and ergonomics training : Impacts on the psychosocial work environment, musculoskeletal health, and work effectiveness among knowledge workers. / Robertson, Michelle M.; Huang, Yueng-hsiang; O'Neill, Michael J.; Schleifer, Lawrence M.

In: Applied Ergonomics, Vol. 39, No. 4, 01.01.2008, p. 482-494.

Research output: Contribution to journalArticle

@article{4992fe229c284abe97d1ebd5f19bf660,
title = "Flexible workspace design and ergonomics training: Impacts on the psychosocial work environment, musculoskeletal health, and work effectiveness among knowledge workers",
abstract = "A macroergonomics intervention consisting of flexible workspace design and ergonomics training was conducted to examine the effects on psychosocial work environment, musculoskeletal health, and work effectiveness in a computer-based office setting. Knowledge workers were assigned to one of four conditions: flexible workspace (n=121), ergonomics training (n=92), flexible workspace+ergonomics training (n=31), and a no-intervention control (n=45). Outcome measures were collected 2 months prior to the intervention and 3 and 6 months post-intervention. Overall, the study results indicated positive, significant effects on the outcome variables for the two intervention groups compared to the control group, including work-related musculoskeletal discomfort, job control, environmental satisfaction, sense of community, ergonomic climate, communication and collaboration, and business process efficiency (time and costs). However, attrition of workers in the ergonomics training condition precluded an evaluation of the effects of this intervention. This study suggests that a macroergonomics intervention is effective among knowledge workers in office settings.",
keywords = "Business process efficiency, Musculoskeletal discomfort, Office ergonomics intervention",
author = "Robertson, {Michelle M.} and Yueng-hsiang Huang and O'Neill, {Michael J.} and Schleifer, {Lawrence M.}",
year = "2008",
month = "1",
day = "1",
doi = "10.1016/j.apergo.2008.02.022",
language = "English (US)",
volume = "39",
pages = "482--494",
journal = "Applied Ergonomics",
issn = "0003-6870",
publisher = "Elsevier Limited",
number = "4",

}

TY - JOUR

T1 - Flexible workspace design and ergonomics training

T2 - Impacts on the psychosocial work environment, musculoskeletal health, and work effectiveness among knowledge workers

AU - Robertson, Michelle M.

AU - Huang, Yueng-hsiang

AU - O'Neill, Michael J.

AU - Schleifer, Lawrence M.

PY - 2008/1/1

Y1 - 2008/1/1

N2 - A macroergonomics intervention consisting of flexible workspace design and ergonomics training was conducted to examine the effects on psychosocial work environment, musculoskeletal health, and work effectiveness in a computer-based office setting. Knowledge workers were assigned to one of four conditions: flexible workspace (n=121), ergonomics training (n=92), flexible workspace+ergonomics training (n=31), and a no-intervention control (n=45). Outcome measures were collected 2 months prior to the intervention and 3 and 6 months post-intervention. Overall, the study results indicated positive, significant effects on the outcome variables for the two intervention groups compared to the control group, including work-related musculoskeletal discomfort, job control, environmental satisfaction, sense of community, ergonomic climate, communication and collaboration, and business process efficiency (time and costs). However, attrition of workers in the ergonomics training condition precluded an evaluation of the effects of this intervention. This study suggests that a macroergonomics intervention is effective among knowledge workers in office settings.

AB - A macroergonomics intervention consisting of flexible workspace design and ergonomics training was conducted to examine the effects on psychosocial work environment, musculoskeletal health, and work effectiveness in a computer-based office setting. Knowledge workers were assigned to one of four conditions: flexible workspace (n=121), ergonomics training (n=92), flexible workspace+ergonomics training (n=31), and a no-intervention control (n=45). Outcome measures were collected 2 months prior to the intervention and 3 and 6 months post-intervention. Overall, the study results indicated positive, significant effects on the outcome variables for the two intervention groups compared to the control group, including work-related musculoskeletal discomfort, job control, environmental satisfaction, sense of community, ergonomic climate, communication and collaboration, and business process efficiency (time and costs). However, attrition of workers in the ergonomics training condition precluded an evaluation of the effects of this intervention. This study suggests that a macroergonomics intervention is effective among knowledge workers in office settings.

KW - Business process efficiency

KW - Musculoskeletal discomfort

KW - Office ergonomics intervention

UR - http://www.scopus.com/inward/record.url?scp=43049136843&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=43049136843&partnerID=8YFLogxK

U2 - 10.1016/j.apergo.2008.02.022

DO - 10.1016/j.apergo.2008.02.022

M3 - Article

VL - 39

SP - 482

EP - 494

JO - Applied Ergonomics

JF - Applied Ergonomics

SN - 0003-6870

IS - 4

ER -