A distributed cognition approach to understanding information transfer in mission critical domains

Ayse P. Gurses, Yan Xiao, Paul Gorman, Brian Hazlehurst, Grant Bochicchio, Vinay Vaidya, Peter Hu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations

Abstract

We developed a conceptual framework that describes how information transfer occurs in mission critical domains using a distributed cognition approach. According to this framework, information tools and the physical workspace comprise an "information arena", which plays a crucial role in information transfer. Information tools and the information arena support joint work and may improve efficiency and reliability by providing visual cues to collaborators, by getting everyone on the same page, by helping collaborators focus on critical information, by facilitating attention management under time pressure, and by providing an evanescent (transient) communication space. We illustrate the concepts in this framework using an example from multidisciplinary rounds, an information transfer mechanism common in the intensive care unit, a mission critical domain. The framework can be used as a guide to further understanding of information transfer in mission critical domains and to develop information tools that facilitate and enhance discourse.

Original languageEnglish (US)
Title of host publicationProceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006
PublisherHuman Factors and Ergonomics Society Inc.
Pages924-928
Number of pages5
ISBN (Print)9780945289296
DOIs
StatePublished - 2006
Event50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006 - San Francisco, CA, United States
Duration: Oct 16 2006Oct 20 2006

Publication series

NameProceedings of the Human Factors and Ergonomics Society
ISSN (Print)1071-1813

Other

Other50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006
Country/TerritoryUnited States
CitySan Francisco, CA
Period10/16/0610/20/06

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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