User created cognitive artifacts: What can they teach us about design of information technology?

Yan Xiao, Rollin J. Fairbanks, Ayse P. Gurses, Christopher Nemeth, Emilie Roth, Robert L. Wears, Paul Gorman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Cognitive artifacts are created and used to support task performance in many domains. These artifacts may be essential components designed into a process, they may have been created by users as work-arounds to system shortcomings, or they may be extensions to systems that add functionalities to meet evolving needs. Examination of cognitive artifacts may provide insights that complement other cognitive engineering methods such as task analysis. This panel will present findings from study of cognitive artifacts used in high risk domains such as healthcare. Panelists will address questions relating to research methodologies, theoretical frameworks, and design implications, such as: What are the roles of user-designed artifacts for care coordination and patient safety? What can designers learn from artifacts? How can we use artifact analysis to design better health information technologies? Can vendor-designed information tools and user-designed artifacts work in harmony to provide safe care? Panel members will address these questions based on their research studies and experiences within as well as outside the health care area.

Original languageEnglish (US)
Title of host publication53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
PublisherHuman Factors and Ergonomics Society Inc.
Pages694-698
Number of pages5
ISBN (Print)9781615676231
DOIs
StatePublished - Jan 1 2009
Event53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009 - San Antonio, TX, United States
Duration: Oct 19 2009Oct 23 2009

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume2
ISSN (Print)1071-1813

Other

Other53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
CountryUnited States
CitySan Antonio, TX
Period10/19/0910/23/09

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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    Xiao, Y., Fairbanks, R. J., Gurses, A. P., Nemeth, C., Roth, E., Wears, R. L., & Gorman, P. (2009). User created cognitive artifacts: What can they teach us about design of information technology? In 53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009 (pp. 694-698). (Proceedings of the Human Factors and Ergonomics Society; Vol. 2). Human Factors and Ergonomics Society Inc.. https://doi.org/10.1518/107118109x12524442636661