The effectiveness of disease and case management for people with diabetes: A systematic review

Susan L. Norris, Phyllis J. Nichols, Carl J. Caspersen, Russell E. Glasgow, Michael M. Engelgau, Leonard Jack, George Isham, Susan R. Snyder, Vilma G. Carande-Kulis, Sanford Garfield, Peter Briss, David McCulloch

Research output: Contribution to journalArticlepeer-review

390 Scopus citations


Overview: This report presents the results of a systematic review of the effectiveness and economic efficiency of disease management and case management for people with diabetes and forms the basis for recommendations by the Task Force on Community Preventive Services on the use of these two interventions. Evidence supports the effectiveness of disease management on glycemic control; on screening for diabetic retinopathy, foot lesions and peripheral neuropathy, and proteinuria; and on the monitoring of lipid concentrations. This evidence is applicable to adults with diabetes in managed care organizations and community clinics in the United States and Europe. Case management is effective in improving both glycemic control and provider monitoring of glycemic control. This evidence is applicable primarily in the U.S. managed care setting for adults with type 2 diabetes. Case management is effective both when delivered in conjunction with disease management and when delivered with one or more additional educational, reminder, or support interventions.

Original languageEnglish (US)
Pages (from-to)15-38
Number of pages24
JournalAmerican journal of preventive medicine
Issue number4 SUPPL. 1
StatePublished - 2002
Externally publishedYes

ASJC Scopus subject areas

  • Epidemiology
  • Public Health, Environmental and Occupational Health


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