Survey mode matters: Adults' self-reported statistical confidence, ability to obtain health information, and perceptions of patient-health-care provider communication

Lorraine S. Wallace, Deena J. Chisolm, Mahmoud Abdel-Rasoul, Jennifer Devoe

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

This study examined adults' self-reported understanding and formatting preferences of medical statistics, confidence in self-care and ability to obtain health advice or information, and perceptions of patient-health-care provider communication measured through dual survey modes (random digital dial and mail). Even while controlling for sociodemographic characteristics, significant differences in regard to adults' responses to survey variables emerged as a function of survey mode. While the analyses do not allow us to pinpoint the underlying causes of the differences observed, they do suggest that mode of administration should be carefully adjusted for and considered.

Original languageEnglish (US)
Pages (from-to)1036-1045
Number of pages10
JournalJournal of Health Psychology
Volume18
Issue number8
DOIs
StatePublished - Aug 2013

Fingerprint

Aptitude
Health Personnel
Patient Care
Communication
Health
Postal Service
Self Care
Surveys and Questionnaires

Keywords

  • adults
  • communication
  • learning
  • methodology
  • quantitative methods

ASJC Scopus subject areas

  • Applied Psychology
  • Medicine(all)

Cite this

Survey mode matters : Adults' self-reported statistical confidence, ability to obtain health information, and perceptions of patient-health-care provider communication. / Wallace, Lorraine S.; Chisolm, Deena J.; Abdel-Rasoul, Mahmoud; Devoe, Jennifer.

In: Journal of Health Psychology, Vol. 18, No. 8, 08.2013, p. 1036-1045.

Research output: Contribution to journalArticle

@article{0f8140a63e944530ac101d4fa2561e53,
title = "Survey mode matters: Adults' self-reported statistical confidence, ability to obtain health information, and perceptions of patient-health-care provider communication",
abstract = "This study examined adults' self-reported understanding and formatting preferences of medical statistics, confidence in self-care and ability to obtain health advice or information, and perceptions of patient-health-care provider communication measured through dual survey modes (random digital dial and mail). Even while controlling for sociodemographic characteristics, significant differences in regard to adults' responses to survey variables emerged as a function of survey mode. While the analyses do not allow us to pinpoint the underlying causes of the differences observed, they do suggest that mode of administration should be carefully adjusted for and considered.",
keywords = "adults, communication, learning, methodology, quantitative methods",
author = "Wallace, {Lorraine S.} and Chisolm, {Deena J.} and Mahmoud Abdel-Rasoul and Jennifer Devoe",
year = "2013",
month = "8",
doi = "10.1177/1359105312470125",
language = "English (US)",
volume = "18",
pages = "1036--1045",
journal = "Journal of Health Psychology",
issn = "1359-1053",
publisher = "SAGE Publications Ltd",
number = "8",

}

TY - JOUR

T1 - Survey mode matters

T2 - Adults' self-reported statistical confidence, ability to obtain health information, and perceptions of patient-health-care provider communication

AU - Wallace, Lorraine S.

AU - Chisolm, Deena J.

AU - Abdel-Rasoul, Mahmoud

AU - Devoe, Jennifer

PY - 2013/8

Y1 - 2013/8

N2 - This study examined adults' self-reported understanding and formatting preferences of medical statistics, confidence in self-care and ability to obtain health advice or information, and perceptions of patient-health-care provider communication measured through dual survey modes (random digital dial and mail). Even while controlling for sociodemographic characteristics, significant differences in regard to adults' responses to survey variables emerged as a function of survey mode. While the analyses do not allow us to pinpoint the underlying causes of the differences observed, they do suggest that mode of administration should be carefully adjusted for and considered.

AB - This study examined adults' self-reported understanding and formatting preferences of medical statistics, confidence in self-care and ability to obtain health advice or information, and perceptions of patient-health-care provider communication measured through dual survey modes (random digital dial and mail). Even while controlling for sociodemographic characteristics, significant differences in regard to adults' responses to survey variables emerged as a function of survey mode. While the analyses do not allow us to pinpoint the underlying causes of the differences observed, they do suggest that mode of administration should be carefully adjusted for and considered.

KW - adults

KW - communication

KW - learning

KW - methodology

KW - quantitative methods

UR - http://www.scopus.com/inward/record.url?scp=84880867325&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84880867325&partnerID=8YFLogxK

U2 - 10.1177/1359105312470125

DO - 10.1177/1359105312470125

M3 - Article

C2 - 23349400

AN - SCOPUS:84880867325

VL - 18

SP - 1036

EP - 1045

JO - Journal of Health Psychology

JF - Journal of Health Psychology

SN - 1359-1053

IS - 8

ER -