Safe Passage: Improving the Transition of Care between Triage and Labor and Delivery

Daniel D. Lee, Alyssa Colwill, Joseph Teel, Sindhu K. Srinivas

Research output: Contribution to journalArticle

Abstract

Objective: The multifaceted nature of the transition of care from the triage unit to labor and delivery has historically led to confusion, delays, and errors in care. This study evaluated the effect of standardization of roles and communication on improving this transition. Methods: A multidisciplinary team was assembled to define and standardize roles of team members. A huddle safety board was created as a visual aid to promote closed-loop communication during an admission bedside huddle. The primary metrics collected were duration of time from the admission decision in the triage unit to when the admission huddle was completed on labor and delivery, duration of time from the admission decision in the triage unit to initiation of the plan of care and documented completion of the admission huddle. Results: There was a 66-minute reduction in time from the admission decision to the huddle completion between the preintervention and postintervention periods. There was a 93-minute reduction in the time from the admission decision to when the plan of care was initiated between the preintervention and post-intervention periods. The weekly huddle compliance rate improved from 48% to 84% by the postintervention period. Conclusions: The implementation of standardized roles and processes facilitating closed-loop communication decreases delays in communication and initiation of care in pregnant women transferred from the triage unit to labor and delivery.

Original languageEnglish (US)
Pages (from-to)223-228
Number of pages6
JournalQuality management in health care
Volume27
Issue number4
DOIs
StatePublished - Oct 1 2018

Fingerprint

Patient Transfer
Triage
Teach-Back Communication
labor
communication
Communication
Audiovisual Aids
Confusion
Pregnant Women
Safety
time

Keywords

  • bedside huddle
  • handoffs
  • labor and delivery
  • obstetrics
  • transition of care

ASJC Scopus subject areas

  • Leadership and Management
  • Health(social science)
  • Health Policy
  • Care Planning

Cite this

Safe Passage : Improving the Transition of Care between Triage and Labor and Delivery. / Lee, Daniel D.; Colwill, Alyssa; Teel, Joseph; Srinivas, Sindhu K.

In: Quality management in health care, Vol. 27, No. 4, 01.10.2018, p. 223-228.

Research output: Contribution to journalArticle

Lee, Daniel D. ; Colwill, Alyssa ; Teel, Joseph ; Srinivas, Sindhu K. / Safe Passage : Improving the Transition of Care between Triage and Labor and Delivery. In: Quality management in health care. 2018 ; Vol. 27, No. 4. pp. 223-228.
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