Refocusing on Relevance: Personalization in NLG

Shiran Dudy, Steven Bedrick, Bonnie Webber

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Many NLG tasks such as summarization, dialogue response, or open domain question answering focus primarily on a source text in order to generate a target response. This standard approach falls short, however, when a user's intent or context of work is not easily recoverable based solely on that source text-a scenario that we argue is more of the rule than the exception. In this work, we argue that NLG systems in general should place a much higher level of emphasis on making use of additional context, and suggest that relevance (as used in Information Retrieval) be thought of as a crucial tool for designing user-oriented text-generating tasks. We further discuss possible harms and hazards around such personalization, and argue that value-sensitive design represents a crucial path forward through these challenges.

Original languageEnglish (US)
Title of host publicationEMNLP 2021 - 2021 Conference on Empirical Methods in Natural Language Processing, Proceedings
PublisherAssociation for Computational Linguistics (ACL)
Pages5190-5202
Number of pages13
ISBN (Electronic)9781955917094
StatePublished - 2021
Externally publishedYes
Event2021 Conference on Empirical Methods in Natural Language Processing, EMNLP 2021 - Virtual, Punta Cana, Dominican Republic
Duration: Nov 7 2021Nov 11 2021

Publication series

NameEMNLP 2021 - 2021 Conference on Empirical Methods in Natural Language Processing, Proceedings

Conference

Conference2021 Conference on Empirical Methods in Natural Language Processing, EMNLP 2021
Country/TerritoryDominican Republic
CityVirtual, Punta Cana
Period11/7/2111/11/21

ASJC Scopus subject areas

  • Computational Theory and Mathematics
  • Computer Science Applications
  • Information Systems

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