Patients’ perceptions of gastroenterologists’ attire in the clinic and endoscopy suite

Matthew Clark, Asim Shuja, Ashley Thomas, Scott Steinberg, Joseph Geffen, Miguel Malespin, Silvio del Melo

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Background Studying the role of gastroenterologists’ attire can provide insight into patients’ perceptions and help us optimize the physician–patient relationship. In this study we assessed patients’ preference concerning gastroenterologists’ attire, and its influence on patients’ trust, empathy and perceptions of the quality of care in the clinic and endoscopic suite. Methods A cross-sectional survey was conducted from August 2016 to February 2017. A total of 240 consecutive patients who presented to the Gastroenterology Department at the University of Florida in Jacksonville both in the clinic and endoscopic suite were included in this study. The questionnaire applied included 8 questions concerning patients’ preferences regarding gastroenterologists’ attire and the impact the attire had on patients’ trust, empathy and perceptions of quality of care. Results Overall, 85% of patients preferred scrubs to formal dress clothes. The preference for scrubs was higher in the endoscopic suites (89% and 93%) compared to the outpatient office (66%, P<0.01). In addition, 82% of patients said they felt more comfortable speaking with gastroenterology doctors wearing scrubs and 85% of patients felt more confident about the skills of those gastroenterologists. Conclusions Gastroenterologists’ attire does influence patients’ perception of the care they are receiving. There is an overall preference for the use of scrubs in the different settings of gastroenterology, both office and lab.

Original languageEnglish (US)
Pages (from-to)237-240
Number of pages4
JournalAnnals of Gastroenterology
Volume31
Issue number2
DOIs
StatePublished - Mar 5 2018
Externally publishedYes

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Endoscopy
Gastroenterology
Patient Preference
Quality of Health Care
Clothing
Gastroenterologists
Patient Care
Outpatients
Cross-Sectional Studies

Keywords

  • Gastroenterologist attire
  • Patient perception
  • Physician attire

ASJC Scopus subject areas

  • Gastroenterology

Cite this

Patients’ perceptions of gastroenterologists’ attire in the clinic and endoscopy suite. / Clark, Matthew; Shuja, Asim; Thomas, Ashley; Steinberg, Scott; Geffen, Joseph; Malespin, Miguel; del Melo, Silvio.

In: Annals of Gastroenterology, Vol. 31, No. 2, 05.03.2018, p. 237-240.

Research output: Contribution to journalArticle

Clark, Matthew ; Shuja, Asim ; Thomas, Ashley ; Steinberg, Scott ; Geffen, Joseph ; Malespin, Miguel ; del Melo, Silvio. / Patients’ perceptions of gastroenterologists’ attire in the clinic and endoscopy suite. In: Annals of Gastroenterology. 2018 ; Vol. 31, No. 2. pp. 237-240.
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