Multiple perspectives on physician order entry.

Joan Ash, Paul Gorman, M. Lavelle, J. Lyman

Research output: Contribution to journalArticle

29 Citations (Scopus)

Abstract

OBJECTIVE: Describe the complex interplay of perspectives of physicians, administrators, and information technology staff regarding computerized physician order entry (POE) in hospitals. METHODS: Linstone's Multiple Perspectives Model provided a framework for organizing the results of a qualitative study done at four sites. Data from observation, focus groups, and formal and informal interviews were analyzed by four researchers using a grounded approach. RESULTS: It is not a simple matter of physicians hating POE and others loving it. The issues involved are both complex and emotional. All groups see both positive and negative aspects of POE. CONCLUSION: The Multiple Perspectives Model was useful for organizing a description to aid in understanding all points of view. It is imperative that those implementing POE understand all views and plan implementation strategies accordingly.

Original languageEnglish (US)
Pages (from-to)27-31
Number of pages5
JournalProceedings / AMIA ... Annual Symposium. AMIA Symposium
StatePublished - 2000

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Physicians
Medical Order Entry Systems
Focus Groups
Administrative Personnel
Research Personnel
Observation
Interviews
Technology

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Multiple perspectives on physician order entry. / Ash, Joan; Gorman, Paul; Lavelle, M.; Lyman, J.

In: Proceedings / AMIA ... Annual Symposium. AMIA Symposium, 2000, p. 27-31.

Research output: Contribution to journalArticle

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