Lewd, Crude, and Rude Behavior: The Impact of Manners and Etiquette in the General Hospital

Benjamin C. Silverman, Thomas W. Stern, Anne Gross, Donald L. Rosenstein, Theodore A. Stern

Research output: Contribution to journalArticle

1 Scopus citations

Abstract

Background: Lewd, crude, and rude behaviors of patients and staff members have the potential to complicate care; unfortunately, the medical literature on manners and etiquette is sparse. Objective: We sought to understand the impact of lewd, crude, and rude behaviors in the general hospital and to provide a context in which to educate clinicians about the management of troublesome behaviors of patients and staff members. Method: We reviewed the history of etiquette in the general hospital, and discuss the ethical ramifications and clinical management of inappropriate behaviors. Results: Lewd, crude, and rude language and behaviors are often heard and seen in the general hospital; such behaviors can be understood in a biopsychosocial context. Conclusions: Teaching trainees about manners and etiquette can help them identify and manage offensive behaviors and can facilitate the provision of effective and ethical care.

Original languageEnglish (US)
Pages (from-to)13-20
Number of pages8
JournalPsychosomatics
Volume53
Issue number1
DOIs
Publication statusPublished - Jan 2012
Externally publishedYes

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ASJC Scopus subject areas

  • Psychiatry and Mental health
  • Applied Psychology
  • Arts and Humanities (miscellaneous)

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