Introduction: Three decades of research have shown that routinely collecting patient-reported outcomes throughout treatment to inform clinical decision making or measurement-based care (MBC) can improve clinical outcomes, yet widespread adoption continues to be elusive. Approach: This article describes how a community behavioral health center addressed Element of Performance (EP) 1 of The Joint Commission's revised MBC standard using health information technology (HIT)–facilitated MBC and a comprehensive implementation plan grounded in the Consolidated Framework for Implementation Research. Results: Across the initial 15-month implementation period, 96.8% of patients who had an intake evaluation also completed baseline measurements via an HIT known as a measurement feedback system (MFS), and 91.5% (78.6%–100%) completed at least one repeated measure. Conclusion: MFS reduces many of the logistical barriers of MBC, but implementation of MFS–facilitated MBC requires a comprehensive implementation plan that includes strategies to address barriers across all relevant domains for successful uptake.
|Original language||English (US)|
|Number of pages||6|
|Journal||Joint Commission Journal on Quality and Patient Safety|
|State||Published - Jun 2020|
ASJC Scopus subject areas
- Leadership and Management