Lessons learned from developing a patient engagement panel

An OCHIN report

Jill Arkind, Sonja Likumahuwa-Ackman, Nate Warren, Kay Dickerson, Lynn Robbins, Kathy Norman, Jennifer Devoe

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

There is renewed interest in patient engagement in clinical and research settings, creating a need for documenting and publishing lessons learned from efforts to meaningfully engage patients. This article describes early lessons learned from the development of OCHINs Patient Engagement Panel (PEP). OCHIN supports a national network of more than 300 community health centers (CHCs) and other primary care settings that serve over 1.5 million patients annually across nearly 20 states. The PEP was conceived in 2009 to harness the CHC tradition of patient engagement in this new era of patient-centered outcomes research and to ensure that patients were engaged throughout the life cycle of our research projects, from conception to dissemination. Developed by clinicians and researchers within our practice-based research network, recruitment of patients to serve as PEP members began in early 2012. The PEP currently has a membership of 18 patients from 3 states. Over the past 24 months, the PEP has been involved with 12 projects. We describe developing the PEP and challenges and lessons learned (eg, recruitment, funding model, creating value for patient partners, compensation). These lessons learned are relevant not only for research but also for patient engagement in quality improvement efforts and other clinical initiatives.

Original languageEnglish (US)
Pages (from-to)632-638
Number of pages7
JournalJournal of the American Board of Family Medicine
Volume28
Issue number5
DOIs
StatePublished - Sep 1 2015

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Patient Participation
Community Health Centers
Research
Patient Outcome Assessment
Quality Improvement
Life Cycle Stages
Patient Selection
Primary Health Care
Research Personnel

Keywords

  • Patient Engagement
  • Patient-Centered Outcomes Research
  • Populations, Underserved
  • Primary Health Care

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health
  • Family Practice

Cite this

Lessons learned from developing a patient engagement panel : An OCHIN report. / Arkind, Jill; Likumahuwa-Ackman, Sonja; Warren, Nate; Dickerson, Kay; Robbins, Lynn; Norman, Kathy; Devoe, Jennifer.

In: Journal of the American Board of Family Medicine, Vol. 28, No. 5, 01.09.2015, p. 632-638.

Research output: Contribution to journalArticle

Arkind, J, Likumahuwa-Ackman, S, Warren, N, Dickerson, K, Robbins, L, Norman, K & Devoe, J 2015, 'Lessons learned from developing a patient engagement panel: An OCHIN report', Journal of the American Board of Family Medicine, vol. 28, no. 5, pp. 632-638. https://doi.org/10.3122/jabfm.2015.05.150009
Arkind, Jill ; Likumahuwa-Ackman, Sonja ; Warren, Nate ; Dickerson, Kay ; Robbins, Lynn ; Norman, Kathy ; Devoe, Jennifer. / Lessons learned from developing a patient engagement panel : An OCHIN report. In: Journal of the American Board of Family Medicine. 2015 ; Vol. 28, No. 5. pp. 632-638.
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