Implementation of advanced access in a family medicine residency practice

Ann Tseng, Eric Wiser, Emily Barclay, Karen Aiello

Research output: Contribution to journalArticle

4 Scopus citations

Abstract

Several models of scheduling have been documented in the literature, including the traditional model, the carve-out model, and the advanced access model. We describe the implementation of the advanced access model in our clinic, which has been very successful. Advanced access has decreased third next available appointments to less than seven days for many of our providers and has increased individual primary care physician continuity for 40% of our providers. Interestingly, we had no gains in patient satisfaction, which is consistent with other previously published studies on advanced access.

Original languageEnglish (US)
Pages (from-to)74-77
Number of pages4
JournalJournal of Medical Practice Management
Volume31
Issue number2
StatePublished - Sep 1 2015

Keywords

  • Advanced access
  • PCP continuity
  • Scheduling
  • Third next available

ASJC Scopus subject areas

  • Health Policy

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