Implementation of a Telephone-Triage Simulation-Based Experience Into Undergraduate Nursing Curriculum

Calvin Miller; Anastasia Rose; Ashley Roach; Mary Lloyd-Penza

doi:10.1016/j.ecns.2022.11.005

Implementation of a Telephone-Triage Simulation-Based Experience Into Undergraduate Nursing Curriculum

Calvin Miller, Anastasia Rose, Ashley Roach, Mary Lloyd-Penza

School of Nursing

Research output: Contribution to journal › Article › peer-review

Abstract

Background: Due to changes in health care delivery, there is an increased emphasis on treating patients in the outpatient setting. Phone triage is widely used by nurses in outpatient settings and Simulation-Based Experience (SBE) offers a number of educational benefits. Method: A telephone-triage SBE was developed to be delivered remotely to teach nursing students best practices, protocols, and competencies specific to telephone triage nursing. Seventy-seven undergraduate nursing students participated in the SBE. Results: Thirty-four students completed an online Simulation Effectiveness Tool-Modified (SET-M) and reported overall positive feedback. Conclusion: Incorporating telephone triage into the curricula can help prepare nursing students to meet the new demands in health care while practicing at the top of their licenses.

Original language	English (US)
Pages (from-to)	20-24
Number of pages	5
Journal	Clinical Simulation in Nursing
Volume	75
DOIs	https://doi.org/10.1016/j.ecns.2022.11.005
State	Published - Feb 2023

Keywords

nursing
patient simulation
pre-licensure
telehealth
telephone
triage
undergraduate

ASJC Scopus subject areas

Education
Modeling and Simulation
Nursing (miscellaneous)

Access to Document

10.1016/j.ecns.2022.11.005

Cite this

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abstract = "Background: Due to changes in health care delivery, there is an increased emphasis on treating patients in the outpatient setting. Phone triage is widely used by nurses in outpatient settings and Simulation-Based Experience (SBE) offers a number of educational benefits. Method: A telephone-triage SBE was developed to be delivered remotely to teach nursing students best practices, protocols, and competencies specific to telephone triage nursing. Seventy-seven undergraduate nursing students participated in the SBE. Results: Thirty-four students completed an online Simulation Effectiveness Tool-Modified (SET-M) and reported overall positive feedback. Conclusion: Incorporating telephone triage into the curricula can help prepare nursing students to meet the new demands in health care while practicing at the top of their licenses.",

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Implementation of a Telephone-Triage Simulation-Based Experience Into Undergraduate Nursing Curriculum

Abstract

Keywords

ASJC Scopus subject areas

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