Hypertext or book

which is better for answering questions?

Barbee T. Mynatt, Laura Marie Leventhal, Keith Instone, John Farhat, Diane Rohlman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

16 Citations (Scopus)

Abstract

An important issue in the evolution of hypertext is the design of such systems to optimally support user tasks such as asking questions. Few studies have systematically compared the use of hypertext to books in seeking information, and those that have been done have not found a consistent superiority for hypertext. In addition, designers developing hypertext books have few guidelines. In the present study, users performed information-seeking tasks and answered a variety of types of questions about Sherlock Holmes stories using either a conventional paper encyclopedia or a hypertext encyclopedia. The questions varied on the amount of information needed to derive an answer (fact or inference), the location of the question's key phrase in the hypertext (entry title or entry content), and the format of the information (text or map). Accuracy and time were recorded. The hypertext group excelled in answering fact questions where the information was embedded in a text entry. The book group excelled only in answering fact questions based on maps. In spite of having far more experience using books, the book group was not significantly faster overall and did not perform as well on an incidental learning task. Our results suggest that a hypertext book with a nonlinear structure and including a variety of navigational tools can equal or surpass conventional books as an information-seeking medium, even with minimal training.

Original languageEnglish (US)
Title of host publicationConference on Human Factors in Computing Systems - Proceedings
PublisherPubl by ACM
Pages19-25
Number of pages7
StatePublished - 1992
Externally publishedYes
EventACM Conference on Human Factors in Computing Systems - CHI '92 - Monterey, CA, USA
Duration: May 3 1992May 7 1992

Other

OtherACM Conference on Human Factors in Computing Systems - CHI '92
CityMonterey, CA, USA
Period5/3/925/7/92

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Mynatt, B. T., Leventhal, L. M., Instone, K., Farhat, J., & Rohlman, D. (1992). Hypertext or book: which is better for answering questions? In Conference on Human Factors in Computing Systems - Proceedings (pp. 19-25). Publ by ACM.

Hypertext or book : which is better for answering questions? / Mynatt, Barbee T.; Leventhal, Laura Marie; Instone, Keith; Farhat, John; Rohlman, Diane.

Conference on Human Factors in Computing Systems - Proceedings. Publ by ACM, 1992. p. 19-25.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Mynatt, BT, Leventhal, LM, Instone, K, Farhat, J & Rohlman, D 1992, Hypertext or book: which is better for answering questions? in Conference on Human Factors in Computing Systems - Proceedings. Publ by ACM, pp. 19-25, ACM Conference on Human Factors in Computing Systems - CHI '92, Monterey, CA, USA, 5/3/92.
Mynatt BT, Leventhal LM, Instone K, Farhat J, Rohlman D. Hypertext or book: which is better for answering questions? In Conference on Human Factors in Computing Systems - Proceedings. Publ by ACM. 1992. p. 19-25
Mynatt, Barbee T. ; Leventhal, Laura Marie ; Instone, Keith ; Farhat, John ; Rohlman, Diane. / Hypertext or book : which is better for answering questions?. Conference on Human Factors in Computing Systems - Proceedings. Publ by ACM, 1992. pp. 19-25
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