TY - JOUR
T1 - Effects of cognitive feedback components, display format, and elaboration on performance
AU - Balzer, William K.
AU - Hammer, Leslie B.
AU - Sumner, Kenneth E.
AU - Birchenough, Todd R.
AU - Martens, Sandra Parham
AU - Raymark, Patrick H.
PY - 1994/6
Y1 - 1994/6
N2 - Balzer, Sulsky, Hammer, and Sumner (1992) demonstrated that task information, rather than cognitive information or functional validity information, is the necessary component of cognitive feedback (CFB). We designed a laboratory experiment to replicate the effects of (CFB) components while jointly investigating the impact of CFB display format and CFB elaboration on performance. Undergraduates (N = 323) were each randomly assigned to a single experimental condition in a 4 × 2 × 2 factorial design which manipulated the CFB components (TI, CI, TI + CI, or TI + CI + FVI), CFB display format (alphanumeric or graphic), and CFB elaboration (typical or augmented). The experimental task, procedures, and dependent measures were identical to Balzer et al. (1992). A main effect of CFB components was found, with results replicating the Balzer et al. findings that task information was necessary for improved performance. The main effects of CFB display format and CFB elaboration, as well as their interactions with each other and the CFB components, had little impact on judgment performance or reactions to feedback. Practical implications of the findings are discussed.
AB - Balzer, Sulsky, Hammer, and Sumner (1992) demonstrated that task information, rather than cognitive information or functional validity information, is the necessary component of cognitive feedback (CFB). We designed a laboratory experiment to replicate the effects of (CFB) components while jointly investigating the impact of CFB display format and CFB elaboration on performance. Undergraduates (N = 323) were each randomly assigned to a single experimental condition in a 4 × 2 × 2 factorial design which manipulated the CFB components (TI, CI, TI + CI, or TI + CI + FVI), CFB display format (alphanumeric or graphic), and CFB elaboration (typical or augmented). The experimental task, procedures, and dependent measures were identical to Balzer et al. (1992). A main effect of CFB components was found, with results replicating the Balzer et al. findings that task information was necessary for improved performance. The main effects of CFB display format and CFB elaboration, as well as their interactions with each other and the CFB components, had little impact on judgment performance or reactions to feedback. Practical implications of the findings are discussed.
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U2 - 10.1006/obhd.1994.1042
DO - 10.1006/obhd.1994.1042
M3 - Article
AN - SCOPUS:38149073718
SN - 0749-5978
VL - 58
SP - 369
EP - 385
JO - Organizational Behavior and Human Decision Processes
JF - Organizational Behavior and Human Decision Processes
IS - 3
ER -