Effects of Cognitive Feedback Components, Display Format, and Elaboration on Performance

William K. Balzer, Leslie Hammer, Kenneth E. Sumner, Todd R. Birchenough, Sandra Parham Martens, Patrick H. Raymark

Research output: Contribution to journalArticle

32 Citations (Scopus)

Abstract

Balzer, Sulsky, Hammer, and Sumner (1992) demonstrated that task information, rather than cognitive information or functional validity information, is the necessary component of cognitive feedback (CFB). We designed a laboratory experiment to replicate the effects of (CFB) components while jointly investigating the impact of CFB display format and CFB elaboration on performance. Undergraduates (N = 323) were each randomly assigned to a single experimental condition in a 4 × 2 × 2 factorial design which manipulated the CFB components (TI, CI, TI + CI, or TI + CI + FVI), CFB display format (alphanumeric or graphic), and CFB elaboration (typical or augmented). The experimental task, procedures, and dependent measures were identical to Balzer et al. (1992). A main effect of CFB components was found, with results replicating the Balzer et al. findings that task information was necessary for improved performance. The main effects of CFB display format and CFB elaboration, as well as their interactions with each other and the CFB components, had little impact on judgment performance or reactions to feedback. Practical implications of the findings are discussed.

Original languageEnglish (US)
Pages (from-to)369-385
Number of pages17
JournalOrganizational Behavior and Human Decision Processes
Volume58
Issue number3
DOIs
StatePublished - Jun 1994
Externally publishedYes

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Elaboration
Cognitive feedback
Interaction
Undergraduate
Laboratory experiments
Factorial design

ASJC Scopus subject areas

  • Applied Psychology
  • Psychology(all)
  • Strategy and Management
  • Organizational Behavior and Human Resource Management

Cite this

Effects of Cognitive Feedback Components, Display Format, and Elaboration on Performance. / Balzer, William K.; Hammer, Leslie; Sumner, Kenneth E.; Birchenough, Todd R.; Martens, Sandra Parham; Raymark, Patrick H.

In: Organizational Behavior and Human Decision Processes, Vol. 58, No. 3, 06.1994, p. 369-385.

Research output: Contribution to journalArticle

Balzer, William K. ; Hammer, Leslie ; Sumner, Kenneth E. ; Birchenough, Todd R. ; Martens, Sandra Parham ; Raymark, Patrick H. / Effects of Cognitive Feedback Components, Display Format, and Elaboration on Performance. In: Organizational Behavior and Human Decision Processes. 1994 ; Vol. 58, No. 3. pp. 369-385.
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