Does failure breed success: Narrative analysis of stories about computerized provider order entry

P. Zoë Stavri, Joan S. Ash

Research output: Contribution to journalArticle

18 Scopus citations


Objective: To assess the definitions of success and failure as defined by the participants of the Menucha Consensus Conference on Computerized Provider Order Entry (CPOE). Design: Thirteen experts from various fields participated in Menucha Consensus Conference. Though they belonged to different fields, all of them had some kind of experience in CPOE implementation. Measurements: The stories of these experts were analyzed using a constant comparison method and partially ordered display. Results: Each participant told a success and a failure story. Definitions of success and failure, as well as variables contributing to the success and failure of CPOE implementations, were extracted from the transcripts. Conclusion: Analysis reveals that what is considered a failure is context dependent and that it often is an antecedent to success.

Original languageEnglish (US)
Pages (from-to)9-15
Number of pages7
JournalInternational Journal of Medical Informatics
Issue number1-3
StatePublished - Dec 2003



  • Failure factors
  • Narrative analysis
  • Provider order entry
  • Success factors

ASJC Scopus subject areas

  • Health Informatics

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