@article{ac217d6872b14270bf841a610f5adfde,
title = "Does failure breed success: Narrative analysis of stories about computerized provider order entry",
abstract = "Objective: To assess the definitions of success and failure as defined by the participants of the Menucha Consensus Conference on Computerized Provider Order Entry (CPOE). Design: Thirteen experts from various fields participated in Menucha Consensus Conference. Though they belonged to different fields, all of them had some kind of experience in CPOE implementation. Measurements: The stories of these experts were analyzed using a constant comparison method and partially ordered display. Results: Each participant told a success and a failure story. Definitions of success and failure, as well as variables contributing to the success and failure of CPOE implementations, were extracted from the transcripts. Conclusion: Analysis reveals that what is considered a failure is context dependent and that it often is an antecedent to success.",
keywords = "Failure factors, Narrative analysis, Provider order entry, Success factors",
author = "Stavri, {P. Zo{\"e}} and Ash, {Joan S.}",
note = "Funding Information: This work was supported by Grant LM06942-02 from the National Library of Medicine, Ash, JA, principal investigator. Consensus conference participants, their current affiliations, and their roles: Jos Aarts (Erasmus University, The Netherlands, social science and international perspective), Marilyn Davis (El Camino Hospital, Mountain View, CA, nurse and implementation specialist at the first CPOE site), Dick Gibson (Providence Health Systems, Portland, OR, physician and clinician leader), Homer Chin (Kaiser Permanente Northwest, Portland, OR, physician and clinician leader), Paul Nichol (Puget Sound Veterans Administration, Seattle, WA, physician and clinician leader), Marc Overhage (Regenstrief Institute, Indianapolis, IN, physician and clinician leader), Tom Payne (University of Washington, Seattle, WA, physician and clinician leader), Karen Hughart (Vanderbilt University, Nashville, TN, nurse and implementation specialist), Janet Greenman (IDX, Seattle, WA, vendor representative), John Dulcey, MD (Lansdale, PA, physician and clinical systems consultant), Gil Kuperman (Partners Healthcare System, Chestnut Hill, MA, director of research and development), Brian Churchill (Peacehealth, Eugene, OR, nurse and project manager for CPOE implementation), and Jim Carpenter (Legacy Healthcare, Portland, OR, clinical pharmacist). Additional POET team members included Mary Lavelle, Lara Fournier, and Paul Gorman. Manasi Malvankar provided editorial assistance.",
year = "2003",
month = dec,
doi = "10.1016/j.ijmedinf.2003.08.001",
language = "English (US)",
volume = "72",
pages = "9--15",
journal = "International Journal of Medical Informatics",
issn = "1386-5056",
publisher = "Elsevier Ireland Ltd",
number = "1-3",
}