Do batch and user evaluations give the same results?

William Hersh, Andrew Turpin, Susan Price, Benjamin Chan, Dale Kraemer, Lynetta Sacherek, Daniel Olson

Research output: Contribution to journalConference articlepeer-review

81 Scopus citations


Do improvements in system performance demonstrated by batch evaluations confer the same benefit for real users? We carried out experiments designed to investigate this question. After identifying a weighting scheme that gave maximum improvement over the baseline in a non-interactive evaluation, we used it with real users searching on an instance recall task. Our results showed the weighting scheme giving beneficial results in batch studies did not do so with real users. Further analysis did identify other factors predictive of instance recall, including number of documents saved by the user, document recall, and number of documents seen by the user.

Original languageEnglish (US)
Pages (from-to)17-24
Number of pages8
JournalSIGIR Forum (ACM Special Interest Group on Information Retrieval)
StatePublished - Jan 1 2000
EventProceedings of the 23rd International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR 2000) - Athens, Greece
Duration: Jul 24 2000Jul 28 2000

ASJC Scopus subject areas

  • Management Information Systems
  • Hardware and Architecture


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