DISCOURSE MARKER USE IN TASK-ORIENTED SPOKEN DIALOG

Donna K. Byron, Peter A. Heeman

Research output: Contribution to conferencePaperpeer-review

20 Scopus citations

Abstract

Discourse markers, also known as cue words, are used extensively in human-human task-oriented dialogs to signal the structure of the discourse. Previous work showed their importance in monologues for marking discourse structure, but little attention has been paid to their importance in spoken dialog systems. This paper investigates what discourse markers signal about the upcoming speech, and when they tend to be used in task-oriented dialog. We demonstrate that there is a high correlation between specific discourse markers and specific conversational moves, between discourse marker use and adjacency pairs, and between discourse markers and the speaker's orientation to information presented in the prior turn.

Original languageEnglish (US)
Pages2223-2226
Number of pages4
StatePublished - 1997
Event5th European Conference on Speech Communication and Technology, EUROSPEECH 1997 - Rhodes, Greece
Duration: Sep 22 1997Sep 25 1997

Conference

Conference5th European Conference on Speech Communication and Technology, EUROSPEECH 1997
Country/TerritoryGreece
CityRhodes
Period9/22/979/25/97

ASJC Scopus subject areas

  • Computer Science Applications
  • Software
  • Linguistics and Language
  • Communication

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