Control Matters in Elder Care Technology: Evidence and Direction for Designing It In

Clara Berridge, Yuanjin Zhou, Amanda Lazar, Anupreet Porwal, Nora Mattek, Sarah Gothard, Jeffrey Kaye

Research output: Chapter in Book/Report/Conference proceedingConference contribution

9 Scopus citations

Abstract

Studies find that older adults want control over how technologies are used in their care, but how it can be operationalized through design remains to be clarified. We present findings from a large survey (n=825) of a well-characterized U.S. online cohort that provides actionable evidence of the importance of designing for control over monitoring technologies. This uniquely large, age-diverse sample allows us to compare needs across age and other characteristics with insights about future users and current older adults (n=496 >64), including those concerned about their own memory loss (n=201). All five control options, which are not currently enabled, were very or extremely important to most people across age. Findings indicate that comfort with a range of care technologies is contingent on having privacy- and other control-enabling options. We discuss opportunities for design to meet these user needs that demand course correction through attentive, creative work.

Original languageEnglish (US)
Title of host publicationDIS 2022 - Proceedings of the 2022 ACM Designing Interactive Systems Conference
Subtitle of host publicationDigital Wellbeing
PublisherAssociation for Computing Machinery, Inc
Pages1831-1848
Number of pages18
ISBN (Electronic)9781450393584
DOIs
StatePublished - Jun 13 2022
Event2022 ACM Designing Interactive Systems Conference: Digital Wellbeing, DIS 2022 - Virtual, Online, Australia
Duration: Jun 13 2022Jun 17 2022

Publication series

NameDIS 2022 - Proceedings of the 2022 ACM Designing Interactive Systems Conference: Digital Wellbeing

Conference

Conference2022 ACM Designing Interactive Systems Conference: Digital Wellbeing, DIS 2022
Country/TerritoryAustralia
CityVirtual, Online
Period6/13/226/17/22

Keywords

  • Aging
  • Assistive technology
  • Control
  • Dementia
  • Health technology
  • Memory loss
  • Older adult
  • Privacy
  • Remote monitoring

ASJC Scopus subject areas

  • Computer Graphics and Computer-Aided Design
  • Human-Computer Interaction
  • Software

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