Control in task-oriented dialogues

Peter Heeman, Fan Yang, Susan E. Strayer

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations


In this paper, we explore the mechanisms by which conversants control the direction of a dialogue. We find further evidence that control in task-oriented dialogues is subordinate to discourse structure. The initiator of a discourse segment has control; the non-initiator can contribute to the purpose of the segment, but this does not result in that person taking over control. The proposal has important implications for dialogue management, as it will pave the way for building dialogue systems that can engage in mixed initiative dialogues.

Original languageEnglish (US)
Title of host publicationEUROSPEECH 2003 - 8th European Conference on Speech Communication and Technology
PublisherInternational Speech Communication Association
Number of pages4
StatePublished - 2003
Event8th European Conference on Speech Communication and Technology, EUROSPEECH 2003 - Geneva, Switzerland
Duration: Sep 1 2003Sep 4 2003


Other8th European Conference on Speech Communication and Technology, EUROSPEECH 2003

ASJC Scopus subject areas

  • Computer Science Applications
  • Software
  • Linguistics and Language
  • Communication


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