Computer-based training (CBT) intervention reduces workplace violence and harassment for homecare workers

Nancy Glass, Ginger C. Hanson, Wyndham Anger, Naima Laharnar, Jacquelyn C. Campbell, Marc Weinstein, Nancy Perrin

Research output: Contribution to journalArticle

2 Scopus citations

Abstract

Background: The study examines the effectiveness of a workplace violence and harassment prevention and response program with female homecare workers in a consumer driven model of care. Methods: Homecare workers were randomized to either; computer based training (CBT only) or computer-based training with homecare worker peer facilitation (CBT + peer). Participants completed measures on confidence, incidents of violence, and harassment, health and work outcomes at baseline, 3, 6 months post-baseline. Results: Homecare workers reported improved confidence to prevent and respond to workplace violence and harassment and a reduction in incidents of workplace violence and harassment in both groups at 6-month follow-up. A decrease in negative health and work outcomes associated with violence and harassment were not reported in the groups. Conclusion: CBT alone or with trained peer facilitation with homecare workers can increase confidence and reduce incidents of workplace violence and harassment in a consumer-driven model of care.

Original languageEnglish (US)
Pages (from-to)635-643
Number of pages9
JournalAmerican Journal of Industrial Medicine
Volume60
Issue number7
DOIs
StatePublished - Jul 1 2017

Keywords

  • computer-based training
  • consumer-employers
  • homecare workers
  • sexual harassment
  • workplace violence

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health

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