TY - JOUR
T1 - An evaluation of five bedside information products using a user-centered, task-oriented approach
AU - Campbell, Rose
AU - Ash, Joan
PY - 2006/10
Y1 - 2006/10
N2 - Purpose: The paper compares several bedside information tools using user-centered, task-oriented measures to assist those making or supporting purchasing decisions. Methods: Eighteen potential users were asked to attempt to answer clinical questions using five commercial products (ACP's PIER, DISEASEDEX, FIRSTConsult, InfoRetriever, and UpToDate). Users evaluated each tool for ease-of-use and user satisfaction. The average number of questions answered and user satisfaction were measured for each product. Results: Results show no significant differences in user perceptions of content quality. However, user interaction measures (such as screen layout) show a significant preference for the UpToDate product. In addition, users found answers to significantly more questions using UpToDate. Conclusion: When evaluating electronic products designed for use at the point of care, the user interaction aspects of a product become as important as more traditional content-based measures of quality. Actual or potential users of such products are appropriately equipped to identify which products rate the highest on these measures.
AB - Purpose: The paper compares several bedside information tools using user-centered, task-oriented measures to assist those making or supporting purchasing decisions. Methods: Eighteen potential users were asked to attempt to answer clinical questions using five commercial products (ACP's PIER, DISEASEDEX, FIRSTConsult, InfoRetriever, and UpToDate). Users evaluated each tool for ease-of-use and user satisfaction. The average number of questions answered and user satisfaction were measured for each product. Results: Results show no significant differences in user perceptions of content quality. However, user interaction measures (such as screen layout) show a significant preference for the UpToDate product. In addition, users found answers to significantly more questions using UpToDate. Conclusion: When evaluating electronic products designed for use at the point of care, the user interaction aspects of a product become as important as more traditional content-based measures of quality. Actual or potential users of such products are appropriately equipped to identify which products rate the highest on these measures.
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M3 - Article
C2 - 17082836
AN - SCOPUS:33751540661
SN - 1536-5050
VL - 94
SP - 435-441+E-206-E-207
JO - Journal of the Medical Library Association
JF - Journal of the Medical Library Association
IS - 4
ER -