Adding insight: A qualitative cross-site study of physician order entry

Joan S. Ash, Dean F. Sittig, Veena Seshadri, Richard H. Dykstra, James D. Carpenter, P. Zoe Stavri

Research output: Contribution to journalArticle

31 Scopus citations

Abstract

The research questions, strategies, and results of a 7-year qualitative study of computerized physician order entry implementation (CPOE) at successful sites are reviewed over time. The iterative nature of qualitative inquiry stimulates a consecutive stream of research foci, which, with each iteration, add further insight into the overarching research question. A multidisciplinary team of researchers studied CPOE implementation in four organizations using a multi-method approach to address the question "what are the success factors for implementing CPOE?" Four major themes emerged after studying three sites; ten themes resulted from blending the first results with those from a fourth site; and twelve principles were generated when results of a qualitative analysis of consensus conference transcripts were combined with the field data. The study has produced detailed descriptions of factors related to CPOE success and insight into the implementation process.

Original languageEnglish (US)
Pages (from-to)623-628
Number of pages6
JournalInternational Journal of Medical Informatics
Volume74
Issue number7-8
DOIs
StatePublished - Aug 1 2005

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Keywords

  • Attitude to computers
  • Hospital information systems
  • Physician order entry
  • User-computer interface

ASJC Scopus subject areas

  • Health Informatics

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