TY - JOUR
T1 - Accuracy of laboratory data communication on ICU daily rounds using an electronic health record
AU - Artis, Kathryn A.
AU - Dyer, Edward
AU - Mohan, Vishnu
AU - Gold, Jeffrey A.
N1 - Publisher Copyright:
© 2017 Society of Critical Care Medicine and Wolters Kluwer Health, Inc.
PY - 2017/2/1
Y1 - 2017/2/1
N2 - Objectives: Accurately communicating patient data during daily ICU rounds is critically important since data provide the basis for clinical decision making. Despite its importance, high fidelity data communication during interprofessional ICU rounds is assumed, yet unproven. We created a robust but simple methodology to measure the prevalence of inaccurately communicated (misrepresented) data and to characterize data communication failures by type. We also assessed how commonly the rounding team detected data misrepresentation and whether data communication was impacted by environmental, human, and workflow factors. Design: Direct observation of verbalized laboratory data during daily ICU rounds compared with data within the electronic health record and on presenters' paper prerounding notes. Setting: Twenty-six-bed academic medical ICU with a well-established electronic health record. Subjects: ICU rounds presenter (medical student or resident physician), interprofessional rounding team. Interventions: None. Measurements and Main Results: During 301 observed patient presentations including 4,945 audited laboratory results, presenters used a paper prerounding tool for 94.3% of presentations but tools contained only 78% of available electronic health record laboratory data. Ninty-six percent of patient presentations included at least one laboratory misrepresentation (mean, 6.3 per patient) and 38.9% of all audited laboratory data were inaccurately communicated. Most misrepresentation events were omissions. Only 7.8% of all laboratory misrepresentations were detected. Conclusion: Despite a structured interprofessional rounding script and a well-established electronic health record, clinician laboratory data retrieval and communication during ICU rounds at our institution was poor, prone to omissions and inaccuracies, yet largely unrecognized by the rounding team. This highlights an important patient safety issue that is likely widely prevalent, yet underrecognized.
AB - Objectives: Accurately communicating patient data during daily ICU rounds is critically important since data provide the basis for clinical decision making. Despite its importance, high fidelity data communication during interprofessional ICU rounds is assumed, yet unproven. We created a robust but simple methodology to measure the prevalence of inaccurately communicated (misrepresented) data and to characterize data communication failures by type. We also assessed how commonly the rounding team detected data misrepresentation and whether data communication was impacted by environmental, human, and workflow factors. Design: Direct observation of verbalized laboratory data during daily ICU rounds compared with data within the electronic health record and on presenters' paper prerounding notes. Setting: Twenty-six-bed academic medical ICU with a well-established electronic health record. Subjects: ICU rounds presenter (medical student or resident physician), interprofessional rounding team. Interventions: None. Measurements and Main Results: During 301 observed patient presentations including 4,945 audited laboratory results, presenters used a paper prerounding tool for 94.3% of presentations but tools contained only 78% of available electronic health record laboratory data. Ninty-six percent of patient presentations included at least one laboratory misrepresentation (mean, 6.3 per patient) and 38.9% of all audited laboratory data were inaccurately communicated. Most misrepresentation events were omissions. Only 7.8% of all laboratory misrepresentations were detected. Conclusion: Despite a structured interprofessional rounding script and a well-established electronic health record, clinician laboratory data retrieval and communication during ICU rounds at our institution was poor, prone to omissions and inaccuracies, yet largely unrecognized by the rounding team. This highlights an important patient safety issue that is likely widely prevalent, yet underrecognized.
KW - attending rounds
KW - communication
KW - critical care
KW - electronic health record
KW - intensive care unit
UR - http://www.scopus.com/inward/record.url?scp=84988663067&partnerID=8YFLogxK
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U2 - 10.1097/CCM.0000000000002060
DO - 10.1097/CCM.0000000000002060
M3 - Article
C2 - 27655323
AN - SCOPUS:84988663067
SN - 0090-3493
VL - 45
SP - 179
EP - 186
JO - Critical care medicine
JF - Critical care medicine
IS - 2
ER -