A conceptual model for assessing quality of care for patients boarding in the emergency department: Structure-process-outcome

Shan W. Liu, Sara J. Singer, Benjamin C. Sun, Carlos A. Camargo

Research output: Contribution to journalArticle

17 Scopus citations

Abstract

Many believe that the "boarding" of emergency department (ED) patients awaiting inpatient beds compromises quality of care. To better study the quality of care of boarded patients, one should identify and understand the mechanisms accounting for any potential differences in care. This paper presents a conceptual boarding "structure-process-outcome" model to help assess quality of care provided to boarded patients and to aid in recognizing potential solutions to improve that quality, if it is deficient. The goal of the conceptual model is to create a practical framework on which a research and policy agenda can be based to measure and improve quality of care for boarded patients.

Original languageEnglish (US)
Pages (from-to)430-435
Number of pages6
JournalAcademic Emergency Medicine
Volume18
Issue number4
DOIs
StatePublished - Apr 1 2011

ASJC Scopus subject areas

  • Emergency Medicine

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